Privacy and Cookies Policy

Privacy Policy and Cookies Policy for PedalUK Ltd

Last Updated: 25th April 2026

1. Introduction

Welcome to the PedalUK Ltd website. PedalUK Ltd ("we", "us", or "our") is the parent company for a group of active travel brands, including Peddle My Wheels, Try Before You Bike, and OurBike.

We are committed to protecting your personal data and your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website at https://sites.google.com/peddlemywheels.com/pedaluk/home and interact with us as a parent organization.

2. The Data We Collect

As a brochure and "hub" website, we collect minimal personal data. This may include:

• Identity Data: Name and title (if provided via contact forms).

• Contact Data: Email address and telephone number.

• Technical Data: IP address, browser type, and location data (collected via cookies for site analytics).

• Usage Data: Information about how you use our website.

3. How We Use Your Data

We use your information only as permitted by law, primarily to:

• Respond to inquiries made through our contact page.

• Direct you to the appropriate sub-brand (Peddle My Wheels, Try Before You Bike, or OurBike) based on your needs.

• Improve our website functionality and user experience.

• Comply with legal or regulatory obligations.

4. Data Sharing Within the Group

PedalUK Ltd acts as a central hub. If you contact us regarding a specific service, we may share your inquiry with the relevant sub-brand within our group:

• Peddle My Wheels (Service delivery and bike schemes).

• Try Before You Bike (Cycle trials and local authority schemes).

• OurBike (Community cargo bike sharing).

We do not sell your personal data to third parties outside of the PedalUK brand group.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business "need to know."

6. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• The right to access: You can request copies of your personal data.

• The right to rectification: You can ask us to correct inaccurate information.

• The right to erasure: You can ask us to delete your personal data in certain circumstances.

• The right to withdraw consent: Where we rely on consent to process data, you can withdraw it at any time.

7. Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of cookies we use

We use the following cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

• Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

How to control cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

8. Third-Party Links

This website includes links to our brand websites (https://www.google.com/url?sa=E&source=gmail&q=peddlemywheels.com, trybeforeyoubike.com, and ourbike.co.uk). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

PedalUK Ltd Email: info@pedaluk.com

Address: PedalUK, Unit 3, 17-25 Neville Road, Croydon, CR0 2DS